Information you provide
When you contact the clinic or submit a private assessment, details such as your name, email address, phone number, written enquiry and uploaded scalp photos may be stored for the purpose of responding to you and reviewing your case.
Why it is used
Personal information is used to assess suitability, communicate next steps, arrange consultation where appropriate and support the patient journey before and after treatment.
Storage and access
Information is stored within the clinic’s WordPress system and is intended to be accessible only to authorised team members involved in enquiry handling and patient care.